Terms & Conditions

Appointments: Please arrive 5 minutes prior to your treatment. New clients will be required to complete a full consultation form. Late arrival may result in shortened treatment time. Treatments will be charged at full price.

 

Cancellations: To cancel or change an appointment, a minimum of 24 hours notice and 72 hours for Packages is required; otherwise a 50% charge may be implemented.

Appointments missed will be charged at full price.

 

Children: To respect the relaxing environment we wish to create, we request that children and babies are not brought into the salon.

 

Courses: All courses must be paid in full at time of booking and completed within 6 months and are non-refundable. Missed appointments may result in treatments deducted from your course.

 

Deposits: We reserve the right to request a deposit in order to secure an appointment. Any changes to the appointment must be made in accordance with the Cancellations Policy.

 

Gift Vouchers: Available for treatments and products, are non-refundable and must be produced at the time of your treatment. Vouchers are valid for 6 months from date of purchase. Our expert team will be delighted to assist you if you need advice.

 

Mobile Phones, Smart Phones and Tablets: We ask that all electronics devices are turned off/silent for the relaxation of all clients.

 

Prices: Our prices are subject to change without notice.